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Veritas/Legal

Privacy Policy &
Terms of Use

Veritas Hospitality Advisors · Effective date: 1 October 2026
Compliant with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (India)

  1. Privacy Policy
  2. Data we collect
  3. How we use your data
  4. Your rights (DPDP Act 2023)
  5. Cookies
  6. Third-party services
  7. Terms of Use
  8. Disclaimer
  9. Contact

1. Privacy Policy

Veritas Hospitality Advisors ("Veritas", "we", "us", "our") is committed to protecting the personal data of all individuals who visit our website (aisearch-global.github.io/veritas-hospitality-advisors-site) or contact us through it. This Privacy Policy explains what personal data we collect, how we use it, and your rights in relation to it.

This policy is governed by and compliant with:

  • The Information Technology Act, 2000 (IT Act) and the IT (Amendment) Act, 2008
  • The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
  • The Digital Personal Data Protection Act, 2023 (DPDP Act), to the extent its provisions are in force

Data Fiduciary: For the purposes of the DPDP Act 2023, Veritas Hospitality Advisors is the Data Fiduciary in respect of personal data collected through this website.

2. Data we collect

2.1 Data you provide

We collect personal data only when you actively provide it. This includes:

  • Email address — when you submit the playbook download form or the Insights subscription form
  • Name — if included in any form or email you send us
  • Email content and enquiry details — when you contact us at vaishakh@veritashospitalityadvisors.in

2.2 Data collected automatically

When you visit our website, standard technical data may be collected by our hosting provider (GitHub Pages) and analytics tools. This may include your IP address, browser type, device type, and pages visited. We use this data in aggregate and do not use it to identify individual users.

2.3 Data we do not collect

We do not collect payment details, government identification numbers, or sensitive personal data as defined under the IT Rules 2011, through this website.

3. How we use your data

We use personal data you provide solely for the purposes for which it was given:

  • To deliver the Owner's Profit Control Playbook to the email address you provided
  • To send you Veritas Insights articles when published, if you subscribed
  • To respond to enquiries sent to us by email

We do not use your personal data for advertising, profiling, automated decision-making, or any purpose beyond direct communication with you.

3.1 Legal basis

Under the DPDP Act 2023, the legal basis for processing your data is your explicit consent, given at the point of form submission. You may withdraw this consent at any time by contacting us.

3.2 Retention

We retain your email address for as long as you remain a subscriber or until you request removal. Enquiry emails are retained for up to 24 months for reference. We do not retain personal data beyond what is necessary for the stated purpose.

3.3 Sharing

We do not sell, rent, or share your personal data with any third party for commercial purposes. Data may be processed by our form provider (FormSubmit) solely for delivery of form submissions. FormSubmit acts as a data processor on our behalf.

4. Your rights under the DPDP Act 2023

Under the Digital Personal Data Protection Act 2023, you have the following rights as a Data Principal:

  • Right to access — You may request a summary of the personal data we hold about you.
  • Right to correction — You may request correction of inaccurate or incomplete personal data.
  • Right to erasure — You may request deletion of your personal data. We will comply unless retention is required by law.
  • Right to grievance redressal — You may raise a grievance with us and receive a response within a reasonable time.
  • Right to withdraw consent — You may withdraw consent for us to process your data at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
  • Right to nominate — You may nominate another person to exercise your rights in the event of your death or incapacity.

To exercise any of these rights, write to us at vaishakh@veritashospitalityadvisors.in. We will respond within 30 days.

5. Cookies

This website does not use tracking cookies or advertising cookies. Our hosting provider (GitHub Pages) may set technical cookies necessary for site delivery. These cookies do not identify you personally and are not used for marketing.

The Hotel Profit Health Check calculator on this site operates entirely in your browser and stores no data on our servers.

6. Third-party services

This website uses the following third-party services that may process limited data:

  • GitHub Pages (hosting) — US-based. Standard server logs. Privacy policy at docs.github.com/en/site-policy/privacy-policies/github-privacy-statement.
  • FormSubmit.co (form delivery) — Processes form submissions for delivery to our email. No data is stored by FormSubmit beyond transmission.
  • Google Fonts — Fonts are loaded from Google's servers. Google may collect standard request data per their privacy policy.
  • Instagram (Meta) — Our Insights page embeds an Instagram reel. If you view this content, Instagram's own privacy policy (meta.com/privacy) applies.

We are not responsible for the privacy practices of these third-party services. We recommend reviewing their policies independently.


7. Terms of Use

By accessing and using the Veritas Hospitality Advisors website, you agree to the following terms. If you do not agree, please discontinue use of this site.

7.1 Permitted use

This website is provided for informational purposes relating to Veritas Hospitality Advisors and its advisory services. You may access and read the content for personal, non-commercial purposes. You may not reproduce, distribute, or republish any content from this site without prior written permission.

7.2 The Hotel Profit Health Check tool

The Hotel Profit Health Check calculator is provided as a free educational resource. Outputs are estimates based on industry benchmarks and the inputs you provide. They do not constitute financial advice, professional advisory opinion, or a guarantee of any commercial outcome. Veritas accepts no liability for decisions made on the basis of tool outputs.

7.3 The Owner's Profit Control Playbook

The Playbook is provided for personal, non-commercial use only. Reproduction, resale, or redistribution in whole or in part is not permitted without prior written consent from Veritas Hospitality Advisors.

7.4 Intellectual property

All content on this website — including text, design, data, calculations, and the Playbook — is the intellectual property of Veritas Hospitality Advisors or its founder, Vaishakh Surendran. All rights reserved.

7.5 Links to third-party sites

This site may contain links to external websites. Veritas is not responsible for the content, accuracy, or privacy practices of any linked site.

7.6 Governing law and jurisdiction

These Terms of Use and the Privacy Policy are governed by the laws of India. Any dispute arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of India.

7.7 Changes to these terms

Veritas reserves the right to update this Privacy Policy and Terms of Use at any time. Changes will be posted on this page with a revised effective date. Continued use of the site following any changes constitutes your acceptance of the updated terms.

8. Disclaimer

The content on this website is provided in good faith for general informational purposes. It does not constitute legal, financial, tax, or professional advisory advice. While we endeavour to keep information current and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, or suitability of the information provided.

Veritas Hospitality Advisors shall not be liable for any loss or damage arising directly or indirectly from use of this website or reliance on any information contained within it.

9. Contact

For any privacy-related queries, data requests, or grievances under the DPDP Act 2023, contact:

Vaishakh Surendran
Founder & Data Fiduciary
Veritas Hospitality Advisors
Email: vaishakh@veritashospitalityadvisors.in

We will acknowledge your request within 72 hours and provide a substantive response within 30 days.

VERITASHOSPITALITY ADVISORS

Protecting value, enhancing performance.

Independent hotel owner advisory and profit-focused hospitality consulting for independent hotels and resorts across India.

Free Owner Tools

Owner Diagnostic Profit Health Check

Contact

  • +91 90722 33008
  • vaishakh@veritashospitalityadvisors.in
  • Registered in Kerala · Working across India

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